Returns & Exchanges

We want you to love every piece you wear from Pott'd, which is why we offer a 30-day window for returns on all unworn items with original tags. If your fit isn't quite right, our streamlined process makes it easy to find your perfect replacement or receive a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print your prepaid shipping label and include the original packing slip inside your parcel.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; ensure garments are securely packed to prevent damage during transit.

• 4.
  Receive Your Refund

  After our team inspects the returned items, your refund or exchange will be processed within 5-7 business days.